Business Coach Training - Training to Become a Business Coach

By Rafael Tassini

Job Vacancy Indonesia, Employee, Vacancy

As employers are finding it necessary to lay off employees or even go out of business, the company leaders are seeking help to save their businesses. Coaches in business can help assess problem areas and make recommendations on how to make the company more efficient and profitable. If you think you would excel at business coaching, you might want to consider a business coach training course. These classes prepare students for many situations and result in a certification credential that can set the graduates apart from other, less qualified, business coaches. Challenging courses are becoming known for their excellent preparation for the actual real world business coaching experience.
Curriculum in a coach training course is typically focused on several areas. The first area includes the business practices that that have been proven to work in the real world. These models, processes, and formulas have been tested and tried in different business situations and projects. Business coaches must have the ability to look at the company and see it in parts that make up the whole. They have to assess the parts of the company that are slowing production and profits. Coaches must also be problem solvers that can see the solution to the problem and make recommendations.
Learning how to deal with business leaders is also a part of coach training. This interpersonal training is included in excellent training courses. Structuring a relationship with a client that allows for effective communications of the mistakes and overlooked areas of the business can be tricky without a framework. Learning about how to build a foundation for this effective kind of relationship is covered in the class on becoming a business coach. Communication skills from company leadership to the rest of the company structure are highly important when the leader starts making changes in the company. Coaches in business also have to know how to help the leader of the company learn how to communicate and motivate effectively.
When you are building a business as a coach for other businesses, you need to keep in mind your own advice. Structuring a coaching business correctly can lay the foundation for success in the future. Coach training courses can help you get that foundation right. A business coach is nothing without clients. Training courses also help you learn how to find and connect with potential clients. Traditional marketing strategies don't often work in this field so the class can also teach you how to market effectively. A coaching business can soar with the right training.

 

5 Top Tips for Job Seekers

By RL Stevens

Job Vacancy Indonesia, Employee, Vacancy 

Get started on your job search with the best basic tools:

1. Networking Business Cards: These are must-haves when meeting new people. Everyone is a connection and the easiest way to give them you information is to have it on a card. Besides your basic contact info, it should have your title, industry and area of expertise. Use good card stock and keep it simple. If you are in a creative field, you can get away with having it be more artsy.

1. Networking Business Cards: Use good quality card stock in a white, ivory, grey or other classy shade that matches your resume paper. State your name, title, industry and area of expertise. Indicate your contact number and your e-mail. Note: If you are in a creative field it's ok to be a little more artsy in card color and graphics. The card is an essential tool for exchanging your basic information with new a contact and it eliminates searching for a pen and a piece of paper.

2. LinkedIn Profile: This is the #1 professional online network going and millions of people around the world are members. They have their professional profiles listed, where they work, where they used to work, what schools they attended, what professional and educational groups they belong to and recommendations from former co-workers, clients and associates. You can learn a lot from a well-crafted profile including new contacts, companies to research and organizations that have members with the same interests and goals as you.

3. Your "Pitch": You know how to answer when someone asks you what you do when you are employed. You work for this company in this role doing these tasks. When you are unemployed, what do you say? "I'm looking for a new job." Well, you could. It's best to use the opportunity to your advantage. Create a 30-second to 1-minute story. State your experience and expertise, what you are looking for and what you can do for a prospective employer. "For 10 years I was the VP of Operations for ABC Company. My focus was on ___, ___ and ___. I am now interested in working for a ___company in the ___field, such as XYZ Co or DEF Co. My expertise in ___ will be applicable to their ___ division or product. (Throw in a success statistic.)" You get the picture. No sob story, no throwing the previous boss or company under the bus. Be positive, enthusiastic and open to suggestions. And if the person you are with is new to you, please ask them about what they do. It could be the start of a beautiful friendship!

4. Success Stories: Everyone has accomplishments from their work. Everyone. If you think about it, you can remember or uncover achievements that will help promote you as a good candidate. If you are having trouble, pretend you are going to have your annual review and you will get a salary increase for every measurable accomplishment you present to your manager. You'd find them. These examples show your ability to solve problems and address challenges an employer may have. Show them how you identified the circumstance, what conduct you chose to address the concerns and what the conclusion was. This simple strategy can be very impressive and says a lot about you, the way you work and what value you bring to the company.

5. Planned Activities: "Looking for a job is a FT job" as the saying goes." Work usually incorporates various activities: computer work, meetings, phone calls, paperwork, research, projects, client interactions, follow-ups, reports. It also may include prospecting for new clients, vendors or opportunities, selling a product or service and closing deals. All of these elements are present in your job search. You need to research companies of interest, prospect for contacts, create informational meetings, uncover opportunities, speak with company representatives, present your materials, sell your abilities, follow up and close the deal. To help keep you motivated, you must plan your time so you have goals, just like when you were working at a company. Having said that, when you were working you took a day off now and then and sometimes could rearrange your schedule to accommodate life. You should still do that in a job search. You can take time out during the day to do something of importance to you and make that time up in the evening. Give yourself a day off periodically. It's healthy and smart to be good to yourself. One final activity - once a week, try on your interview clothes to make sure they still fit! You'll be glad you did!

How to Find the Best Career For You

By Steve Humphreys

Job Vacancy Indonesia, Employee, Vacancy   

How would a teen ever know which career he would want to do as an adult? This is a very good question that deserves an intelligent answer. There are so many careers to choose from, even those who are in midlife have trouble choosing a second career.

If you are a teen, choosing a career may be confusing. If you haven't had a job before, how could you know what you would like to do as an adult? As a teen, you are just getting to know yourself. And, as you age, some things about you will also change, including those things you are currently interested in. You must know what you would like to do as a teen first, because this will lead you to the next step in what you may want to do later on.

To choose the right career, one has to know himself very well. In other words, you have to know what things you have an interest in doing, and don't. As a teen, you are learning more about yourself every day. Some things will change about you, and some things will stay the same as an adult.

There are Teen Quizzes you can take which can help you locate those careers you may have an interest in doing. Look at classes you enjoyed in school, or any hobbies or special interests you have. This can connect you to those kinds of jobs you probably will enjoy doing the most. Remember that your personality style has to match your career.

Online Data Entry Jobs For Everyone

By Alan Lim

Job Vacancy Indonesia, Employee, Vacancy    

If you want to earn money, data entry jobs are there waiting for you. You could choose from the different types jobs that suit your knowledge, skills, and expertise.

Data Entry Jobs For Home-Based Workers

If you need to earn money, data entry jobs abound to provide you various opportunities to do so. Most experts agree that such jobs are the new faces of income opportunities. Such career is most promising today because in the future, it is expected that such jobs would dominate the job market. That is not surprising given the fact that today; more and more professionals prefer to work for data entry companies.

There are various types of these jobs that proliferate across the market. If you aim to earn money, data entry jobs are surely offering you appropriate jobs with tasks that are customized for your skills, knowledge, and credentials. That is why many professionals describe such opportunities as flexible income generation tasks.

Typing Skills And Grammar

If you are very skilled to use the computer keyboard, you could take such jobs that require heavy typing skills. Many people prefer these jobs because they do not feel stress from doing them. Basic typing skills are easy to develop and possess. You just need to constantly use the PC to be familiar with the keyboard.

Many companies need online workers who could type in more words per minute. They prefer people who could do so without incurring common typographical errors. Accuracy and reliability are very much required. If you want to earn money, data entry jobs like these could be the best for you especially if you dislike the usual stress from other regular jobs.

However, as you type content, there is also a need for you to apply your basic grammar knowledge and skills. That means, any grammatical error you detect on the content you are encoding should be corrected appropriately. Online employers appreciate people who could do so without much fuss.

Medical And Legal Transcriptions

If you have excellent audio communications skills, you could take medical or legal transcription jobs. If you intend to earn money, data entry jobs like these are higher paying than the previously described types. This is because transcribing medical and legal accounts are logically more complex and technical.

It would help if you have basic knowledge or background about medicine and law to be able to perform the such tasks correctly and comfortably. You would be given audio sets and files, which you need to listen to. As you do so, you should transcribe and encode each statement, word for word, sentence per sentence. Some technical terms could be hard to spell out especially if you are not familiar about the industry. This is why such jobs are not offered to just about anyone.

For Women, Science Careers Offer Intellectual Freedom and Flexibility

By Linda Lowen

Job Vacancy Indonesia, Employee, Vacancy

I once spent a day shadowing a research scientist and came away with the sense that she saw her work as fun. She taught me that researchers are passionate about their careers. Yet most young girls see science as boring, or work that's too hard to pursue, or devoid of any relevance to their lives. How do you help them to continue the innate love of science and discovery that's in all of us?

When you see the best science being done, it has elements of exploration, fun, and personal involvement; it's about enjoying the challenge. You also satisfy the question of how nature works. It's extremely interesting and endlessly captivating. Scientists often complain that we spend a great deal of time securing grants and funding to do our research, but we've all chosen to do this. There's a degree of autonomy in a research setting, and we forget to convey that it's an extremely rewarding aspect.

Science in academic settings or research institutes is different from trying to solve a problem with a particular end in mind. In a corporate setting, the focus is on problem solving or grappling with questions. The science which isn't goal oriented is very impressive because you have such freedom of choice - Choice in what we do is a huge determinant as to whether or not we enjoy this.

That's something we don't convey to girls - that science can offer intellectual freedom, which is a wonderful thing - and to have access to this type of career is extraordinary.

Why is science seen as boring? Perhaps it's because the teaching of it happens in a very fact-based way. To teach well you have to not only teach the concepts but teach that science is a process of thinking. When science is taught in a problem-solving way, then boys and girls don't get turned off.

Kids pick up completely on what their teachers are thinking. Teachers are so incredibly important and we undervalue them. We must change that, and politically advocate for teachers. I recognize that teachers have a tough life; they're overburdened, and we need to re-examine how we compensate teachers. We should make it one of the top paying jobs and then people would flock to it.

When I was a child, I had a chemistry teacher who came into my school relatively young. She enjoyed what she did and made chemistry so much fun. Because we enjoyed her teaching us, she thrived in her work. It matters to teachers that they feel valued and liked. It's important to understand that how people learn is realistically influenced by the interaction of teachers and students.

In the biological sciences you've observed that women are getting advanced degrees and doing postdoctoral research at the same rates as men, but not getting the top jobs. What are these top jobs, and why are women still excluded from them?

The most desirable positions are in academic institutions where there's a cutting edge research component and lively inquiry. When we look at the pools of applicants, women are very poorly represented. Students say that it looks too hard and too daunting. There's underrepresentation and women are concerned about family issues and there's no real support for this. The good news is that we're aware of what's happening, and intuitions are trying to correct the issues that are turning away really talented women scientists in this career. It's not that women can't do this work; something is putting them off, and it's a combination of things not unique to the sciences.

There are sometimes cumulative negative cues - subtle signals that women receive - that are not huge by themselves but add up to a discouraging picture of the profession that they want to go into. They see it as hostile to family life - that they will be taken as not serious about their profession. We all recognize this and work hard not to create a negative environment.

Business Success Story - Take-A-Boo Emporium

By Susan Ward

Job Vacancy Indonesia, Employee, Vacancy

While many people think that finding antiques is the hardest part of Andrea and Martin's business, it isn't. Finding inventory is easy, as Andrea and Martin buy from a network of other antique dealers, do estate sales, and do consignment.

The hardest part of starting Take-A-Boo was finding customers. Like many small businesses, Take-A-Boo Emporium had no advertising budget when it opened (and still doesn't). Andrea and Martin have both spent many hours promoting the business. Rising to the challenge of business promotion means exploring a variety of promotion ideas and constantly searching for new business promotion opportunities.

Andrea regularly sends out press releases to home decor magazines, newspaper editors, and television producers. These efforts have paid off with mentions in local community newspapers.

For instance, a June window display that included wedding photos of local residents was featured in a local newspaper. "It was a nice way to tie in the community and generate awareness at the same time," Andrea says.

Take-A-Boo Emporium's second anniversary street party in June was another promotion idea that was a big hit with local customers and helped raise the business' profile in the community. The party included bubble blowing for the kids and free caricatures for customers.

The company's promotion efforts on local television have also been very successful, bringing customers to the store and building credibility. Martin has appeared as an antiques expert on Toronto Living and appears regularly on the Rogers Community Television program Daytime. When he appeared on Breakfast Television on Citytv, two customers who called in to the shop while Martin was on the air bought items from Take-A-Boo Emporium. Now there's great customer response!

Andrea has also often discussed story ideas with the Globe and Mail, the National Post, and a variety of home magazines. While nothing national has panned out yet, Andrea is hopeful. "Making the contact is the first part. Generating publicity takes time. The seed planted today will blossom next spring into a story."

Another way that Andrea and Martin seek to reach out to prospective customers is by using the Internet. Continue on to the next page to learn how they used eBay to test the market for their products and developed a web site.

Customer Relationship Management

By Martin Murray

Job Vacancy Indonesia, Employee, Vacancy

 

When your company communicates with your customers the process can involve many different people within both organizations using a variety of different methods. The main tool that is used is an order that is communicated by your customer to your sales department. However this is only one of many communications that should be managed. To ensure that your company can provide the best customer service experience possible the use of customer relationship management (CRM) software should be considered.

Typical CRM software will allow you to track and organize its contacts with its current and prospective customers. The software allows your employees to store information about customers and customer interactions which then can be accessed by employees in different departments within your company.

There are three areas which your company interacts with your customers.

• Front Office Contacts - These involve the direct contact your employees have with your customers which can include phone calls, e-mail, instant messages and face to face communication.
• Back Office Operations – These are processes that are used to facilitate the front office, such as finance communications, marketing, customer billing and advertising.
• Business Contacts – Your employees will interact with customers and suppliers through networking, industry events and trade associations.

Key Elements Of CRM

CRM can be broken down into a number of different components which many software vendors have developed packages for. For the most part, there are three areas which are core to successful customer relationship management; Customer Service, Sales Force Automation and Campaign Management.

Customer Service

The customer service function in your company represents the front office functions that interact with your customers. These are the business processes that allow your company to sell products and services to your customers, communicate with your customers with regards marketing and dealing with the after sales service requirements of your customers. Each interaction with the customer is recorded and stored within the CRM software where it can be retrieved by other employees if needed.

Sales Force Automation

Your company’s sales department is constantly looking for sales opportunities with existing and new customers. The sales force automation functionality of CRM software allows the sales teams to record each contact with customers, the details of the contact and if follow up is required. This can provide a sales force with greater efficiencies as there is little chance for duplication of effort. The ability for employees outside of the sales team to have access to this data ensures that they have the most recent contact information with customers. This is important when customers contact employees outside of the sales team so that customers are given the best level of customer service.

Campaign Management

The sales team approach prospective customers in the hope of winning new business. The approach taken by the sales team is often focused in a campaign, where a group of specific customers are targeted based on a set of criteria. These customers will receive targeted marketing materials and often special pricing or terms are offered as an inducement. CRM software is used to record the campaign details, customer responses and analysis performed as part of the campaign.

Popular CRM Software

CRM software has been popular over the last twenty years and a number of software packages have been popular during that time. Siebel Systems was founded by Thomas Siebel back in 1993 and developed popular Sales Force Automation and CRM packages. In 2002, Siebel controlled 45% of the CRM market and in 2005 it was purchased by Oracle.

Epiphany was founded around the same time as Siebel and launched a very popular modular CRM package. Epiphany was purchased by SSA in 2005, which was in turn purchased by Infor in 2006. The Epiphany CRM software is now marketed as Infor CRM Epiphany.

Salesforce.com is a leading CRM product that is not traditional software that is installed at a client, but is offered over the internet, which is commonly referred to a software-as-a-service (SaaS). Salesforce.com was founded in 1999 and now has over 55,000 customers.

SAP, which is more commonly known as a vendor of enterprise resource planning (ERP) software, offers a very popular CRM package. SAP’s CRM product is often purchased by companies who are already SAP customers because of the ease of integration.

 

Staff Empowerment: What it is, What it isn’t, How it works and Why Empowerment Often Fails

by rictownsend

Job Vacancy Indonesia, Employee, Vacancy

Empowering workers, means truly giving them more authority to make decisions and then act upon them and that’s where many empowerment programs break down. Many (I suggest most) mangers are happy to delegate responsibility however they are reluctant to hand over any real authority. Lack of authority for competent staff can leave them frustrated and stifled, particularly if they are not being permitted to have any input into their work. In my experience the expert in the job is most often the person doing it, rather than the manger controlling the overall workflow and therefore constant staff input into work methods and problem solving is essential for empowerment to work.

One article (“smartmanager.com”) I read suggested that “Empowering people is closely aligned with facilitative leadership.” Essentially facilitative leadership is all about helping your staff reach their potential and therefore improve operations. The article continued “If you look at leadership skills along a continuum from persuasion, through collaboration to facilitation, most managers would be required to engage a variety of approaches at different times”. If you take the “Situational Leadership” (Hershey Blanchard) approach of course you would only pass on authority to an individual in the task area in which they are fully competent.

An essential ingredient for any empowerment is an effective training process which tests for competence. As well as the technical skill training you will need to ensure staff have access to the information they require to make confident decisions plus a clear understanding of their boundaries. In addition you must develop a culture of accepting mistakes or errors of judgement as being a legitimate part of the learning process. Obviously one of the boundaries needs to be that the same mistake twice is not acceptable.

Empowerment can be a gradual process. As an example as a lease manager when I worked for a finance company some years ago empowerment for my staff could mean that staff member “A” was able do lease quotes and a second staff member “B” would then check them. The real empowerment came when member A was granted the right to check the quotes and give the quote to the customer. As a checker you had both responsibility for the accuracy and the authority to act. Similarly, when granting loans was the issue, the first step was to give the staff member the right to decline loans to see what the lending competence was. Lending approval limits where then given (real authority) after reviewing the loans that the staff member had declined.

Empowerment of course is not for everyone. Some years ago I had the opportunity to watch as a large international/US hotel company tried to introduce an empowerment program worldwide. I was living on an island in Malaysia at the time and the staff to be empowered where “locals”, mostly from the island itself. These people were bought up in a culture of “do what you’re told” with a strong religious tradition that reinforced compliance to strict rules that to my mind limited the development of their emotional intelligence. The program was a complete disaster for this particular hotel. The empowerment of staff will only occur and be effective if the staff are willing to take authority. Don’t get me wrong they all craved status (manager on their business card) however they definitely did not want either authority or responsibility for outcomes. Emotional intelligence as well as technical skill should be assessed before any though of empowerment can be undertaken.

Finally many see delegation as empowerment and it is not. Sure delegating is part of the overall process however there is much more to real empowerment.

For the employer: (as “about dot com”) puts it, “Empowerment is the process of enabling or [and] authorizing an individual to think, behave, take action, and control work and decisionmaking in autonomous ways”. For the employee: “It is the state of feeling self-empowered to take control of one’s own destiny”.

Here are a few issues you will need to address if you a setting up an empowerment program:

Assign tasks that will allow your subordinates to grow.

Explain why task being assigned to them and highlight “what’s in it for them.”?

Give very clear and detailed directions (the what, where, why, how and when of the tasks) and allow and encourage questions.?

Introduce the empowerment process in stages and allow reasonable time for the process.

Demonstrate that you trust those you are empowering or those process will be nothing more than a waste of time and energy.

Solicit suggestions from your employees as to better ways of completing the project.

Follow up on progress, act as coach however don’t constantly look over their shoulder and always be accessible when those being empowered need help.

Pay a great deal of attention to ensuring employees feel (and are) rewarded and recognized for empowered behavior.

Termination - Terminated from Employment

By Alison Doyle

Job Vacancy Indonesia, Employee, Vacancy

Definition: Termination is when an employee's job ends. Termination can be a voluntary termination of employment by the employee. Voluntary termination includes resignation or retirement.

Involuntary Termination

Employment can also be involuntary - when an employee is terminated by the employer. Employees can be terminated for cause. In that case, an employee is fired or dismissed from their job. Employees can also be laid-off when there is no work available for them. Employees who are laid-off may be eligible for unemployment benefits.

Employment at Will

In some cases, employers don't need a reason to terminate employment. Employment at will means that an employee can be terminated at any time without any reason. It also means that an employee can quit without reason. Employers are not required to provide notice when terminating an at-will employee.

Also Known As: termination from employment, terminated